Millions of Verizon customers across the United States are set to receive compensation following a major class action settlement. Verizon, one of the largest telecom providers in the U.S., has agreed to a $100 million settlement to resolve allegations that it unfairly charged customers administrative and billing fees for years without proper disclosure.
After a lengthy legal battle, the company has chosen to settle rather than continue costly court proceedings. This means that eligible Verizon postpaid customers will now have an opportunity to recover part of what they were overcharged.
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Verizon Class Action Settlement 2025
The lawsuit accused Verizon of adding hidden administrative and billing fees to customer accounts without clear notice or approval. Many customers said they discovered unexplained “Administrative Charges” in their monthly bills, often without understanding what they were paying for.
While Verizon has denied any wrongdoing, it decided to settle to avoid a drawn-out trial. The settlement allows the company to move forward while providing relief to affected consumers.
Eligibility Criteria
The settlement applies to all Verizon postpaid wireless customers in the U.S. who were charged administrative or billing fees between January 1, 2016, and November 8, 2023.
Importantly, customers don’t need to show proof of being charged—Verizon’s records will determine eligibility automatically.
Those identified as eligible will receive a Settlement Notice by email or mail, explaining how to file their claim.
| Eligibility Criteria | Details |
|---|---|
| Customer Type | Verizon postpaid wireless users |
| Eligible Period | Jan 1, 2016 – Nov 8, 2023 |
| Proof Required | No (Verizon records will verify) |
| Notification | Email or mail from Verizon Settlement Team |
Settlement Amount and Payments
The total settlement fund ranges between $30 million and $100 million, depending on how many customers file claims.
If you are eligible and submit your claim before the deadline, you can expect a payment between $15 and $100. The amount will vary based on your billing history and the total number of claims submitted.
Even though the payout might not seem large, it represents a refund for years of small overcharges that went unnoticed by many subscribers.
Important Deadlines to Remember
To receive payment, customers must follow the timeline set by the court:
| Event | Deadline / Date |
|---|---|
| Claim Form Submission Deadline | November 9, 2025 |
| Deadline to Object or Opt Out | November 9, 2025 |
| Final Court Approval Hearing | December 20, 2025 |
Claims filed after November 9, 2025, will not be accepted, so it’s important to act quickly.
How to File a Verizon Settlement Claim
Eligible customers have two ways to file their claim:
1. Online Submission:
Visit the official website www.VerizonAdministrativeFeeSettlement.com and complete the claim form online. This is the fastest and most reliable option.
2. By Mail:
If you prefer, you can mail your completed claim form to the settlement administrator. The form requires basic details such as your full name, address, phone number, and Notice ID (if provided).
Submitting your claim early ensures faster processing and payment.
Why Did Verizon Decide to Settle?
Verizon chose to settle for several practical reasons, even without admitting guilt:
- To avoid a lengthy and expensive trial that could take years.
- To reduce legal costs and maintain corporate reputation.
- To provide compensation to customers and close the issue efficiently.
While Verizon isn’t making major changes to its billing practices as part of this deal, the settlement sends a clear message: companies must ensure transparency in their customer billing systems.
What This Means for Customers
For millions of Verizon users, this is a win for consumer rights. It proves that even large corporations can be held accountable when customers unite through class action lawsuits.
Consumers are encouraged to:
- Check their eligibility using Verizon’s settlement site.
- Read billing statements carefully each month.
- Report unclear or unauthorized charges to customer service.
This case highlights the importance of financial awareness and the power of collective legal action in ensuring fair treatment.
Conclusion
The Verizon settlement stands as a strong reminder that customers have the right to transparency. If you had a Verizon postpaid wireless account between 2016 and 2023, don’t miss your chance to file a claim before November 9, 2025.
FAQs
All U.S. Verizon postpaid wireless customers charged admin or billing fees between 2016 and 2023.
Eligible customers can expect payments ranging from $15 to $100, depending on claims filed.
The final deadline to submit your claim is November 9, 2025.
